The use of technology is definitely increasing in the conflict resolution field. In BC, ODR (Online Dispute Resolution) is a key component of the Civil Resolution Tribunal, MyLawBC and the Mediate BC ODR Pilot (Robson Square small claims disputes). We expect that the younger generation will adopt these tools more readily than older folks (with some exceptions of course!) so a good question is:
How are we engaging with young people to assist them to engage with conflict in a healthy way using technology?
A new platform has been developed by Kelly Sorbera and Alec Go especially for kids. It is called OTTER, “an award-winning online dispute resolution (ODR) solution that includes an “automated mediator” and other dispute resolution tools to help kids resolve conflicts.” OTTER was originally presented at ODR2014 where it was awarded 1st place in the Tech For Justice Hackathon. Check out the description and information video here.
You will note that OTTER was seeking backing through Kickstarter, but did not achieve its funding goal. Mediate BC is not endorsing this product but we think it is definitely worth taking a look to see what the future might hold!
- What do you think about OTTER?
- Do you think early awareness and education for children about effective conflict engagement is important?
- How do you think technology can assist?
- What dispute resolution projects are you involved with for children and youth? Is technology playing a critical role?
Share in the comments below!