Shameless enthusiast that I am about our distance mediation service, I recently gave one of my health care practitioners a copy of our information pamphlet. (If you’d like a copy, just send me an e-mail and I’ll happily send you one.) (Did I mention that I’m an enthusiast?)
After glancing at it briefly, he gave me an untypically blank look and muttered, “So, what exactly is this distance mediation?” Wow. Lucky, lucky me! How often do you get to talk to someone in a lab coat about something that brings a smile to your face?
Here, in a nutshell, is how we define “distance mediation”: It is a mediation using information or communication technology in which one or more of the people participating aren’t in the same room as the mediator. In the case of our distance family mediation service, we are open to considering pretty well any type of technology that allows spouses or partners, current or former, to communicate or share information. This includes regular landline, cell phones, teleconferencing, videoconferencing, e-mail, text messaging, web conferencing, and dedicated online mediation platforms. As our pamphlet says, the technology used in mediation is your choice. (Did I mention that I’d be happy to send you a copy of our pamphlet?)